Your satisfaction is guaranteed with our 30-day money back promise. If you are not completely satisfied with your purchase, please contact us within 30 days of the original purchase date and we will provide a full refund*.
We will cover return shipping in cases where defective, damaged or incorrect products are reeceived. We do not cover return shipping in cases where customers decide the product doesn't suit their needs.
Non-Returnable / Non-Refundable Items:
- Apparel
- Certified Refurbished Products
- Merchandise
- Opened Eartips
- Opened Ear Cushions
For additional assistance please contact our customer service team.
Phone (US): 844-396-3737
For US support: US Support Request
For CA support: CA Support Request
For UK support: UK Support Request
For EU support: EU Support Request
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